Refund Policy
If for any reason, I need to cancel and cannot complete your ceremony, I will provide you with a full refund & provide you with a list of possible alternate celebrants who you can contact. I can help link you in with this celebrant and complete the referral and information sharing.
You are required to pay a 20% deposit 14 days after agreeing on hiring ‘The Celebront’ (which happens at our face to face meeting, or shortly thereafter via email). This deposit is non-refundable. This includes lodgement of Notice of Intention to Marry form.
Postponement by couple Notice of Intention to Marry is active for 18 months so the deposit will be held over to a new date. For all events, the Couple will be required to pay a postponement fee and this fee is non-refundable. The Couple will be responsible for all other costs involved with postponement including ceremony venue. A new schedule of fees may be issued to cover any increase in costs during this time.
In the event of cancellation of the event within 14 days of the event date, ‘The Celebront’ may refund fees paid by the Couple (except the deposit and/or Postponement fee), depending on the circumstances. A refund in this regard is at the discretion of the Celebrant. In the case of air travel or accommodation costs, this will only be refunded if refundable options were selected when booking. In the case of non-refundable options, these unfortunately cannot be refunded.
Discretion would be based on circumstances outside the client’s control rather than a simple change of mind e.g. sickness, significant family event etc.
Privacy Policy
I recognise the importance of ensuring that personal information held by my celebrancy service is treated confidentially, and I am committed to ensuring that all personal information is only collected, disclosed, used and stored in accordance with the National Privacy Principles set out under the Privacy Amendment (Enhancing Privacy Protection) Act 2012 which amends the Privacy Act 1988 and the Australian Privacy Principles. In relation to the collection, storage and use of personal information, I shall only collect information that is reasonably necessary for the proper performance of my professional activities or functions as a celebrant. I shall not collect personal information just because I think it could be useful at some future stage if I have no present need for it.